Terms of Service

Effective Date: June 19, 2026

Last Updated: June 19, 2026

Welcome to Heirloom ("Heirloom," "we," "us," or "our"), a service that lets you create custom slideshow videos from photos and music you upload, available at heirloomslides.com (the "Service"). These Terms of Service ("Terms") govern your access to and use of the Service. By using Heirloom, you agree to these Terms. If you don't agree, please don't use the Service.

This is not a subscription service. Heirloom is a one-time-purchase, single-use tool — you upload your content, generate a video, and pay once to download it in full quality.

1. What Heirloom Is

Heirloom is a self-serve tool that lets you upload your own photos and music and generates a beat-synced slideshow video from them. You can preview a watermarked version of your video for free. To download the full-quality version without a watermark, you pay a one-time fee of $9.99 (or the price displayed at checkout, which may change over time).

Heirloom does not provide, supply, sell, or license any music or photos. You are solely responsible for the content you upload.

2. Eligibility

You must be at least 18 years old to use Heirloom and to make a purchase. By using the Service, you represent that you meet this requirement.

3. Your Content

"Your Content" means any photos, images, music files, text, or other material you upload to or create using the Service.

You own your content. We don't claim any ownership rights over the photos, music, or videos you upload or create using Heirloom. The slideshow video generated for you is yours.

You're responsible for your content. By uploading content to Heirloom, you confirm that:

• You own it, or you have all rights, licenses, and permissions necessary to upload it, use it, and create a video with it.
• Your use of the content (including any music) doesn't infringe on anyone else's copyright, trademark, privacy, publicity, or other rights.
• Your content doesn't violate any law.

Music specifically: Heirloom does not provide music. If you upload a copyrighted song, you are responsible for ensuring you have the right to use it for this purpose, the same as you would be if importing music into any personal video-editing tool. Heirloom is not responsible for, and assumes no liability for, your choice of music or any claims arising from it.

We may remove content. We reserve the right (but have no obligation) to remove or refuse to process any content we reasonably believe violates these Terms or applicable law.

4. Acceptable Use

You agree not to use Heirloom to:

• Upload content you don't have the right to use.
• Upload content that is illegal, harmful, abusive, harassing, defamatory, obscene, or otherwise objectionable.
• Upload content that infringes on the intellectual property, privacy, or other rights of any third party.
• Attempt to interfere with, disrupt, reverse-engineer, or gain unauthorized access to the Service or its underlying systems.
• Use the Service for any commercial resale or bulk/automated processing without our prior written consent.

We reserve the right to suspend or terminate access to the Service for anyone who violates these Terms.

5. Payment, Pricing & Refunds

Pricing. The current price for a full-quality download is displayed before you complete your purchase. Prices may change at any time; the price you're charged is the price displayed at the time of your purchase.

Payment processing. Payments are processed by a third-party payment processor (currently Stripe). We do not store your full payment card details. Your payment information is subject to that processor's own terms and privacy policy.

All sales are final. Except where required by applicable law, all purchases are non-refundable once your full-quality video has been generated and made available for download. Please preview your watermarked video carefully before purchasing to confirm it's what you want.

If you believe you were charged in error or experienced a technical failure that prevented you from receiving your purchased video, contact us at brett@bjgcreations.com and we'll look into it.

6. How the Service Works (Processing & Storage)

When you use Heirloom, your uploaded photos and music are processed on our servers to generate your video. Your project is automatically deleted from our servers if it sits inactive for approximately 14 days (i.e., 14 days since you last opened, edited, or accessed it — not 14 days from when you started). Returning to your project (via your bookmarked link) resets that window. After a project is deleted, we will not have a copy of your content, and we cannot retrieve or restore it.

Heirloom does not require an account. Instead, each project has a unique, private link generated when you start. Bookmark this link to return to your project later — to keep working, to re-download your purchased video, or otherwise. This link is the only way to access your project; we have no way to recover it for you if it's lost, and it is not tied to your email or identity in any way. Treat your project link like you would any private link — anyone with it can access that project.

7. Intellectual Property (Ours)

The Heirloom name, logo, website design, software, and underlying technology are owned by us and protected by applicable intellectual property laws. These Terms don't grant you any rights to our trademarks, branding, or underlying software, except for your right to use the Service as intended.

8. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. We don't guarantee that the Service will be uninterrupted, error-free, or that any defects will be corrected.

We make reasonable efforts to keep the Service running and your content secure, but we cannot guarantee against all possible technical failures, data loss, or service interruptions.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HEIRLOOM AND ITS OWNER(S) WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS BEFORE THE CLAIM AROSE.

Some jurisdictions don't allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

10. Indemnification

You agree to defend, indemnify, and hold harmless Heirloom and its owner(s) from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to: (a) your content, (b) your violation of these Terms, or (c) your violation of any rights of a third party.

11. Changes to the Service or These Terms

We may update these Terms from time to time. If we make material changes, we'll update the "Last Updated" date above. Continued use of the Service after changes take effect means you accept the updated Terms.

We may also modify, suspend, or discontinue the Service (or any part of it) at any time.

12. Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law principles, unless otherwise required by applicable law.

13. Contact

Questions about these Terms? Contact us at brett@bjgcreations.com.

Heirloom is operated by Brett Goldfarb as a sole proprietorship.